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Hotel Manager at the Iconic Sylvia Beach Hotel Newport, OR, Sylvia Beach Hotel

Hotel Manager at the Iconic Sylvia Beach Hotel

Full-time • Newport, OR, Sylvia Beach Hotel
Hotel Sylvia, a historic oceanfront hotel in Newport, Oregon, will officially reopen in June 2025.  We are looking for a leader who embraces the literary-themed stay for the guests, inspires our team members with their positivity, and is captivating for the community and book lovers.

Responsibilities: 
  • Create an environment with the staff that focuses on living hospitality, improving guest service, and impacting people’s lives. This will be done by aligning the team with the hotel brand, using the company's core values, and encouraging the right behaviors for the team.
  • Provide strategic leadership for all hotel operations departments while maintaining the highest guest service standards.
  • Supervising and coordinating the activities of various teams within the hotel, including front desk, housekeeping, breakfast restaurant, and maintenance.
  • Staffing, developing, and evaluating employees and conducting ongoing performance discussions.
  • Lead and mentor a diverse team of hospitality professionals.
  • Handling complaints and resolving issues promptly and professionally to maintain guest satisfaction and loyalty.  Respond to guest feedback from internal or external sources (OTAs and directory sources), making operational adjustments where necessary.
  • Analyze financial reports with your VP of Operations, identify areas for improvement, and implement different strategies and changes to hotel-level programs to increase profitability.
  • Manage labor costs, schedules, and expenses according to company-established guidelines, optimizing overall profitability (E.g., POR).
  • Understand all safety requirements and regulations for each outlet, ensure all staff is appropriately certified or licensed, and follow all compliance requirements.
  • Effective revenue management practices include instructing staff on selling strategies, add-on packages, communicating upgrades, and pricing recommendations to improve/meet revenue.
  • Build a knowledge of financial management, revenue generation, and cost control.  Analyzing and reviewing financial reports, identifying trends in the community or industry, and making data-driven decisions are essential to the long-term success of our operations.
Requirements:
  •  A high school diploma or general education degree (GED) is required.  A degree or credential within the hospitality environment is preferred but not required.
  • three years’ experience with a hotel operations team, with increasing responsibility or in a General Management capacity.
  • A genuine passion for hospitality and the heart to encourage the next generation to pursue hospitality careers.
  • The ability to delegate tasks, provide constructive feedback, and resolve conflict is crucial for maintaining a harmonious work environment.
  • Adept in problem-solving with critical thinking skills to identify issues, analyze options, and make informed decisions
  • Must remain calm under pressure and find creative strategic solutions, crucial for effectively addressing unexpected situations.
  • Basic knowledge of computers and software, including the ability to use e-mail, word processing, and spreadsheet software. 
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret bar graphs. 
  • Ability to read and speak English and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to effectively communicate professionally with guests, associates, supervisors, and others as required for optimum property operation. 
About Us:
 
VIP Hospitality Group LLC has been a leader in the hospitality industry for over 20 years. We are known for our commitment to exceptional guest experiences and our dedication to employee satisfaction. Join our team and be part of a company that values excellence and teamwork.
 
Compensation: $55,000.00 - $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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